Last updated: September 2026

This privacy notice tells you what to expect us to do with your personal information. KS Collective Limited is the controller of your personal data.

Contact Details

Email: hello@poweredbyks.com

Telephone: +44 7932 819704

What Information We Collect, Use, and Why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
• Your right to erasure – You have the right to ask us to delete your personal information.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
• Your right to object to processing – You have the right to object to the processing of your personal data.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our Lawful Bases for the Collection and Use of Your Data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legitimate interests – we're collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: We use the personal information provided through our website contact form (such as your name, email address, and enquiry details) to respond to your enquiry and discuss whether our services are a good fit for your needs. This is in our legitimate interest, as it allows us to run and grow our business by engaging with potential clients, and it directly benefits you by allowing us to reply to your enquiry and provide the information you've requested. We only use this information for the purpose of responding to your enquiry and do not use it for any unrelated purpose without informing you first. We have considered that this use of your information does not cause any undue risk of harm to you, and you have the right to object to this processing at any time by contacting us.

Where We Get Personal Information From

• Directly from you

How Long We Keep Information

We keep personal information only for as long as necessary for the purposes it was collected for:

• Enquiries that don't lead to us working together: We keep your contact details and enquiry information for up to 12 months, after which it is deleted.
• Client contact and billing information: We keep this for the duration of our working relationship, and for 6 years afterwards, in line with UK tax and accounting record-keeping requirements.
• Email correspondence: Kept for as long as relevant to the enquiry or client relationship, and deleted or archived once no longer needed.

If you would like your information deleted sooner, you can contact us at any time and we will consider your request in line with our legal obligations.

Who We Share Information With

Data processors:

• Hostinger — web hosting provider, based in Lithuania (EU), serving customers globally. They provide web hosting services for our website(s), storing the site files and data needed to keep it running and accessible online.
• Squarespace — website building and hosting platform, based in the United States. They host and manage the technical infrastructure of our website, including receiving and storing enquiries submitted through our contact form.
• Google Workspace (Google Ireland Limited / Google LLC) — cloud email and productivity services. They provide our business email service, which we use to receive and respond to enquiries and correspond with clients.

How to Complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: hello@poweredbyks.com

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint